Order and shipping confirmation
You will receive an email confirmation once your order has been successfully placed–it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you.
Orders can take up to 2 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information.
Where we ship
We currently ship to U.S. addresses including Alaska, Hawaii and U.S. Territories. We do not ship to PO Boxes/APO/FPO addresses.
We now ship to Canada for a flat rate of $30. We are pleased to offer international shipping worldwide. Shipping rates may vary depending on shipment weight. Please note, not all items can ship to all countries. Non-US shipping eligibility is indicated on the item detail page.
Shipping costs
United States: Standard shipping (1 to 4 business day transit) on all orders less than $50 before taxes and shipping is $8.95 and free for all orders of $100 or more before taxes and shipping. Please note that order processing may take up to 2 business days after the order is placed for standard shipping.
Expedited shipping is $25 for FedEx Standard Overnight and $15 for FedEx 2 Day. Orders placed weekdays before 11:00 A.M. PST / 2:00 P.M. EST will ship same day. Orders placed after 11:00 A.M. PST / 2:00 P.M. EST or on weekends or holidays will ship the following business day. Expedited shipping is only available to shipping addresses within the contiguous United States.
Returns
If you wish to return your product, please contact us within 30 days of purchase. We will provide a return authorization number and shipping instructions. To be eligible for a return, your item must be in the same condition that you received it. Any requests after the 30 days of purchase will not be accepted.
Damages and issues
We want you to love your Amicus Publishing purchase, so if you are not completely satisfied with your order, please email speterson@thecreativecompany.us, and we will provide a return authorization and mailing information. Simply return the unused item(s), and we will be happy to remit your account for the full amount of your purchase, minus shipping.
Refunds
Upon receipt of your return, we will confirm your refund via email. You will be automatically refunded on your original payment method. Shipping and handling fees are not eligible for refund.
